Amanda Isaac Coaching is committed to handling your personal data in a secure, confidential and transparent manner in adherence with the GDPR (in effect from 25th May 2018). We collect data in a number of ways but never share or sell your information to third parties. This is with the exception of where legally we must share information (eg for duty of care or for tax purposes).
THE DATA WE COLLECT
Contracts
When you enter into a contract with me I store your contact form with your personal data – name, address, email. There is a tick box for you to opt out of being added to my mailing list. If this is unchecked your name and address is added to my mailing list.
Opt-In
When you enter your details for the opt-in on my website I receive your First name and email address which is added to my mailing list.
Newsletter
We send this to all people who give us permission to add their name to our mailing list. Our newsletter is created in Mailchimp and we use their statistics to monitor delivery, opening rate, and clicks in order to analyze and improve our newsletter and content.
We never share or sell lists to third parties.
Google Analytics
When you visit my website, www.amandaisaaccoaching.com, we use Google Analytics to collect information about visitor patterns. The information is general statistics like which part of the website you looked at, how far down you scrolled, how often people visit. This is done whilst retaining your anonymity.
Disclosure of information
We never disclose your personal information to anyone unless we are required to by law.
Access to personal information we hold
You have the right to access and view any information we hold about you at any time. This can be requested at any time. Please email info[at]amandaisaaccoaching.com to make a request. Please allow 5 working days for the information to be gathered and released to you.
You may also amend or delete any information we hold on you. And you can unsubscribe to our newsletter at any time.
Length of time we hold on to data
German tax law states that I must hold on to my invoice records for 10 years. Contracts will be destroyed after 1 year from a case closing. You may request that we delete your records sooner than 1 year. You will remain on our mailing list until you unsubscribe from our list.
If you have any questions regarding our Privacy Policy, please email Amanda Isaac at info[at]amandaisaaccoaching.com